Privacy Policy
Last updated: December 7, 2025
1. Introduction
Welcome to M Studio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered film production platform.
By using M Studio, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.
2. Information We Collect
2.1 Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Profile picture (if provided)
- Payment information (processed securely via Stripe)
- Account preferences and settings
2.2 Content Data
When you use our platform, we store:
- Projects, scripts, and storyboards you create
- Generated images, videos, and audio files
- Uploaded assets and reference materials
- Comments and collaboration data
2.3 Usage Data
We automatically collect:
- Device information and browser type
- IP address and approximate location
- Usage patterns and feature interactions
- Error logs and performance data
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Third-Party Services
We use third-party services to provide our AI capabilities. Your content may be processed by:
- Google Cloud (Imagen 3, Veo 3, Gemini) - Image and video generation
- OpenAI (GPT-4) - Script generation
- ElevenLabs - Voice and sound effect generation
- Stripe - Payment processing
- Cloudflare R2 - File storage
Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.
5. Data Storage and Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication with hashed passwords
- Regular security audits and updates
- Access controls and monitoring
Your files are stored securely on Cloudflare R2 with private access controls. We retain your data for as long as your account is active or as needed to provide services.
6. Your Rights
You have the right to:
- Access - Request a copy of your personal data
- Correction - Request correction of inaccurate data
- Deletion - Request deletion of your account and data
- Export - Download your projects and generated content
- Opt-out - Unsubscribe from marketing communications
To exercise these rights, please join Discord and open a ticket in the #privacy channel
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.
8. Children's Privacy
M Studio is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us: